Train personnel in how to sell on eBay – Detailed instruction on loading vehicles, best practices for follow-up and how to price and close deals on eBay!

Train Internet Salespeople in Best Practices – Internet Salespeople get a large amount of your dealerships leads, and this number is growing daily. Are these leads being handled consistently using industry recognized best practices for follow-up and closing? If your internet Salespeople closed just 10% more leads, how much more would that add to your dealerships bottom line? Package includes Scripts for inbound and outbound calls, as well as templates for e-mail responses and follow-up guidelines for contact types and frequency based on industry leading best practices.

Train BDC Staff And/or Management – Industry leading best practices and coaching from a recognized industry professional.

Record and Review Incoming Sales Calls – Ever wondered what your front line employees are really saying to your customers? Or even what they are not saying to them? Let Expand show you how to record and review your incoming Sales, Service and Parts calls for training and maximizing profit. This is vital for training your personnel in reaching the next level. Learn how your calls are being handled, use the knowledge to train and improve your front line and watch your profits soar!